Francesca Carpenter

Psychologist, Practice Director
B Soc Sci (Hons), BA (Washington, USA)

Francesca Carpenter graduated from the University of Washington (Seattle Washington, USA) with a 4-year Bachelor's degree majoring in Psychology. She then went on to study at the University of New England in Armidale, NSW and received a First Class Honours in Social Sciences.

Francesca is the Director of Excel Psychology. She is a registered Psychologist with about 10 years experience in providing psychological therapy. Before moving to Brisbane in 2013, she lived and worked in the Atherton Tablelands in Far North Queensland for 25 years. Francesca has experience working with people of all ages with a variety of issues. She has general registration with the Psychology Board of Australia, full membership with Australian Psychological Society (MAPS).

Often people feel an initial reluctance to consult a Psychologist. Francesca is committed to helping clients feel at ease so they can talk freely about the issues in their lives. Once the issues are discussed, it is much easier to begin to change how we see the problem or to develop new strategies for coping and change. Francesca approaches every situation with care and compassion. She listens with a view to understand the situation and offer strategies that are tailored to the individual and situation. Francesca is committed to providing effective therapy that supports clients to grow and improve their skills.

Francesca provides therapy to children, adolescents, adults and elderly people. She works with people across a variety of issues such as:

  • Anxiety
  • Depression
  • Stress
  • Post-traumatic Stress Disorder
  • Coping strategies
  • Anger Management
  • Assertiveness
  • Insomnia/Difficulty with Sleep
  • Relationship Issues
  • Workplace bullying
  • LGBTI Issues
  • Domestic Violence
  • Childhood abuse
  • Sexual assault
  • Self-esteem
  • Grief and loss
  • Coping with serious health issues
  • Panic attacks
  • Coping with infertility

Genevieve Swee

Bachelor of Social Science (Psychology)
Master of Clinical Psychology

Gen is a Registered Psychologist with the Australian Health Practitioner Regulation Agency, a member of the Australian Psychological Society, and secretary of the Psychoanalytically-Oriented APS Member Group. She has experience providing therapy to adolescents and adults across a variety of settings including the private practice, hospital, university, and community mental health settings.

She attained her Master of Clinical Psychology with Distinction at the Queensland University of Technology (QUT) and her Bachelor of Social Science (Psychology) in Singapore. She is currently working towards endorsement in Clinical Psychology.

Gen is passionate about supporting individuals to manage a variety of psychological difficulties, including depression, anxiety and panic, stress and burnout, relationship and life transitions, grief and loss, trauma and adjustment difficulties, and anger management. She employs an integrative approach, which means she draws from cognitive-behavioural, mindfulness-oriented, solutions-focused and psychodynamic approaches as she tailors a unique treatment plan for each client.

Gen’s therapeutic style is warm, understanding and collaborative. She believes in creating a safe and focused therapeutic space for people to work towards improved self-understanding and developing more helpful ways of coping, towards a life with increased sense of empowerment and authentic self-expression

Melanie Cormack

Psychologist

Melanie is a Registered Psychologist experienced in a variety of issues relating to mental health, trauma, parenting concerns and substance misuse. Melanie’s therapeutic aim is to provide a safe and warm environment in which clients can connect, feel and explore issues to assist them to make positive changes in their lives.

Melanie believes that developing insights into both past and present experiences and understanding how they contribute to current problematic behaviours and relationships patterns can provide the basis for change and movement toward a more fulfilling life. This is achieved by creating a space where the client feels unconditional positive regard and feels heard and accepted in all that they bring to the room. Melanie has a strong interest in working with adults who have experienced trauma and assists clients in obtaining relief from emotional and physical distress. She has extensive experience in Dual Diagnosis (both mental health and substance use issues) and provides a variety of interventions tailored to the client to assist with their goals. In addition to this she also enjoys working with parents who have concerns with children’s behavioural and emotional issues. She provides parents with information and skills to help strengthen and build stronger families.

Melanie’s therapeutic interventions are:

  • Acceptance and Commitment Therapy (ACT)
  • Cognitive Behaviour Therapy
  • Motivational Interviewing
  • Schema Therapy
  • EMDR

Melanie works with people across a variety of issues such as:

  • Substance misuse
  • Childhood trauma
  • Dual Diagnosis
  • Post Traumatic Stress Disorder
  • Depression
  • Anxiety
  • Stress
  • Bipolar
  • Parenting (accredited to provide the 123Magic Program)
  • Domestic Violence
  • Anger Management
  • Assertiveness
  • Insomnia/Difficulty with Sleep
  • Social anxiety
  • Sexual assault
  • Self-harm
  • Self-esteem
  • Panic attacks
  • Obsessive Compulsive Disorder

Andrea Crane

Master of Psychology (Educational & Developmental)

Andrea Crane is a Psychologist, with Master of Education and Developmental Psychology. She worked for many years with disabled children and others with learning difficulties in school settings. In recent years she has focused her practice on adults with depression, anxiety, complex mental illness and special needs (chronic illness and chronic pain). Andrea is bilingual, Spanish being her native language.

Tegan Mallett

Bachelor of Psychology
Postgraduate Diploma in Psychology

Tegan is a Registered Psychologist with skills in working with adults, adolescents and children and has growing interests in supporting people living with a variety of issues. She has a kind, caring and compassionate approach to health and healing and is passionate about understanding individual perspectives. Tegan has worked in a range of government and non-government agencies before moving into private practice over a year ago. She has knowledge and skills in Child and youth mental health, parenting, anxiety, depression, grief and loss, relationship difficulties, social difficulties, and more general complaints like worry and stress.

Tegan aims to teach people how to handle challenging moments in life and get connected with what you want, and need, to live a rich and meaningful life. She has trained in a variety of therapeutic models including Acceptance Commitment Therapy (ACT) and Cognitive Behavioural Therapy (CBT). Tegan is also trained in Circle of Security (COS), Parent-Child Interaction Therapy (PCIT), Family Therapy and Strengths-based approach. Tegan is an Associate member of the Australian Psychological Society.

Charlotte O'Donnell

Clinical Psychologist

Charlotte is a Brisbane based Clinical Psychologist who holds a Master's Degree in Clinical Psychology and has been registered with the Psychology Board of Australia since 2004. Charlotte works with adults and has a broad range of clinical experience in public and private mental health settings including

  • EAP services with The Mater Hospital & Royal Brisbane and Women's Hospital (RBWH) and several large private corporate organisations
  • clinical services in Primary Care settings,
  • Sexual Health and HIV Psychology Service (Qld Health),
  • University Clinics and Lifeline face-to-face counselling services.

Charlotte has experience in helping individuals with a broad range of clinical issues including

  • mood and anxiety disorders,
  • trauma reactions,
  • sleep problems,
  • stress,
  • grief and loss,
  • mid-life transition issues,
  • parenting advice, 
  • adjustment difficulties,
  • low self-esteem,
  • couples and relationship distress,
  • interpersonal problems,
  • LGBTI and gender variance issues.

Charlotte draws on evidence based treatments such as Acceptance Commitment Therapy, Cognitive Behavioural Therapy, Mindfulness-based therapies and Schema-focused cognitive therapies. She has a warm and compassionate approach to working with clients and strives to harness each person’s strengths to help achieve lasting change.

David Norman

Clinical Psychologist

David Norman is a Clinical Psychologist who uses a warm and approachable style to help with a range of issues including: depression, anxiety, self-esteem issues, life transitions, grief and loss, anger, and relationship difficulties. He has had training and experience in a variety of evidence-based treatments and is comfortable working with adults, adolescents, and children.

David is particularly interested in working with people who feel that they have become disconnected from a more meaningful, fulfilled, and authentic sense of themselves. He works empathically and collaboratively with individuals so that they are able to understand and experience themselves and others in a way that helps bring a greater sense of meaning, awareness, connection, and tranquillity to their lives.

David uses an integrative treatment style, utilising therapeutic strategies where appropriate, such as acceptance and commitment therapy, cognitive behavioural therapy, interpersonal therapy, schema-focused therapy, emotion-focused therapy, and brief psychodynamic psychotherapy. He is a member of the Australian Psychological Society.

Michelle Galati

Michelle Galati is a Registered Psychologist who is passionate about working with individuals to improve the quality of their lives. Michelle approaches therapy in a collaborative manner to address important issues that allow clients to reach their full potential and to create a rich, full and meaningful life.

She creates a safe, professional, warm and comfortable atmosphere to help people grow and reconnect with themselves to live more confidently and joyfully. She strives to approach each individual in a non-judgmental and open-minded way in talking about any life situations people may be going through. She is ethical and competent in her work practices using various therapies to assist with a multitude of life issues.

She draws on life experience, evidence based approaches, and years of experience working with a diverse range of individuals to assist with a variety of mental health and life issues.

Michelle uses ACT, CBT, DBT, Schema Based Interventions, Positive Psychology approaches, Gottman Therapy, Emotion Focused Therapy (for couples) and Interpersonal Therapy, to assist with:

  • Suicide prevention
  • Trauma Informed Interventions
  • LGBTIQ+ issues
  • Anger Management
  • Anxiety Disorders and issues
  • Personality and Mood disorders
  • Depression and depressive disorders
  • Addictions
  • Life Transitions
  • Stress & Burnout
  • Self-esteem
  • Phobias
  • Panic attacks
  • Bullying
  • Motivation issues
  • Communications skills
  • Relationship issues

Felix Frain

Felix Frain,
Practice Manager


Excel Psychology
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